We're here for you.
Answers to the questions women ask most, and a direct line to our team for everything else.
Everything you need to know.
What is an activation?
An activation is a guided audio experience that moves you into your power. You breathe, feel, name what's real, and rise with intention, so you walk away lit up and ready to move.
How long are activations?
A Spark takes a few minutes for when you need your power fast. A Full BLAZE is longer, for when you have time to fully drop in.
What is the wYldfire Collective?
It's all of us. Every woman in the wYldfire world belongs to the Collective. Members connect in the app community, and anyone can join a local Fire Circle.
Is the language really spicy?
Yes. BLAZE says what women actually feel, in the words we actually use. Strong language is part of the power.
What is BLAZE Live?
A free online gathering every month, open to everyone. Bring your candle, your story and your fire.
How do I manage my plan?
You can change or cancel your plan anytime from your account.
When will my order ship?
Every order is prepared and shipped from the United States. Shipping options, rates and delivery estimates are shown at checkout before you pay, and you will get a confirmation email with tracking as soon as your order ships. Digital guides and downloads arrive instantly.
What is a Fire Drop?
A limited-edition candle and deck released in a small run of 100. When a drop is gone, it is gone, so grab yours early.
Can I return a product?
Every candle, journal and deck is made and packed with care for your order, so all product sales are final. If something arrives damaged, defective or different from what you ordered, email hello@blazeactivate.com within 14 days of delivery with your order number and a photo of the item and packaging. We will send a replacement, or a full refund if the item is no longer available. See our Refunds and Shipping policy for the full details.
How do I cancel my membership?
Yes, anytime. If you joined on our website or in the app checkout, cancel from your account settings in the BLAZE app or email hello@blazeactivate.com. If you joined through the Apple App Store, go to iPhone Settings, tap your name, then Subscriptions. If you joined through Google Play, open the Play Store, then Payments and subscriptions. Canceling stops future renewals, and you keep full access through the end of the period you have already paid for.
Talk to a real woman.
Questions about the app, an order, speaking, press or partnerships? Send us a note and we'll get back to you.